Main pool
- Hours
- 9am to 9pm daily
- Capacity
- 266 people max
- Parties
- Reserve a few tables for a party with a $150 refundable deposit. The pool itself stays open to all residents; it can't be reserved privately.
Daily schedule
- 9am to 9pmAll ages
HOA information
Pool access & rules
Register your household once, then check in at the gate all season.
Before your first visit, please read the pool rules, including hours, guest limits and the second pool's daily schedule. New to ACCESS? See how the ACCESS system works.
Get set up in four steps
Register your HOA account
Create or log in to your account on the Action Property Management SnapHOA resident portal. Make sure you're listed as an owner with the correct email.
Your HOA account must be current. Residents with a past-due balance or unpaid assessments can't access the pool. Investors: add your tenants here using their correct email addresses.
Register on ACCESS and link your property
Log in to the Travis Ranch ACCESS portal (or create a new account there) with the same email, and link your HOA account by property address.
Tenants can register once their landlord finishes step 1.
Add your household and guests
Anyone coming to the pool must be added to your account so they can be checked in. Photos are required for adults and teens.
Uploading photos in advance makes check-in faster. Not sure how? See how the ACCESS system works.
Choose your authorized residents
Give a star to the adult homeowners who will check in your household and guests. For rental homes, the landlord gives the stars to adult tenants; tenants can't assign stars themselves.
Only adult homeowners and tenants can be authorized residents. Before your first visit, read the pool rules.
Walkthrough
How the ACCESS system works
Here's what your household page in ACCESS looks like once your account is linked.
1123 Example Lane Home Owner
Household Residents & Guests
Manage authorized residents, household members, and guests.
Photos required for adults/teens.Authorized resident must be present when checking in to the pool.
2Authorized Residents
Alex Rivera★Adult 18+User: Alex Rivera
Jordan Rivera★Adult 18+User: Jordan Rivera
3Residents
Sam RiveraTeen 13-17
Mia RiveraChild 0-12
4Guests
ChrisAdult 18+
DanaAdult 18+
- 1
Your linked property
After you register and link your HOA account, your address appears at the top with your role (homeowner or tenant).
- 2
Authorized residents ★
Only authorized residents can check in at the pool and bring guests, and one must be present every time your household or guests check in. Only adult homeowners and tenants can get a star. The homeowner decides who gets one; for rental homes, the landlord does.
- 3
Household members
Everyone else who lives with you: other adults, teens and children. They can swim, but must be checked in by an authorized resident.
- 4
Guests
Friends and family who don't live with you. Each guest must be added before they come, and must stay with the authorized resident who checked them in.
- 5
Add Member
Use this button to add anyone coming to the pool. Photos are required for adults and teens.
Pool rules
Pool rules
Help keep our pools safe and enjoyable for everyone. These rules apply at both pools unless noted.
Hours9am to 9pm daily
LifeguardNone on duty. Swim at your own risk.
EmergencyCall 911
Each pool
Second (small) pool
2002 Tecula Drive
- Hours
- 9am to 9pm daily
- Capacity
- 50 people max
- Private reservations
- Rent the whole pool area for 4 hours for $600 ($150 is refunded if the area is left clean). The pool is closed to the public during a reservation.
Daily schedule
- 9am to 1pmChildren 12 and under
- 1pm to 5pmTeen hours
- 5pm to 9pmAdults only
How to reserve
Book main pool tables or a private second pool rental from the amenity reservation calendar in your SnapHOA resident portal.
General rules
- Homeowners may bring up to 4 guests. Guests must be with the homeowner at all times.
- An adult (18+) must accompany children 16 and under.
- Swim diapers are required for all babies and toddlers.
- Arm floaties and water wings are allowed for safety.
- Use oils and lotions sparingly, and shower off before getting in the pool.
- No backpacks. All bags are subject to inspection.
- The pools close for short breaks now and then for cleaning and maintenance.
Not allowed
- Glass containers or alcohol
- Smoking, including vaping
- Bikes, scooters or skates
- Loud music or profanity
- Running, diving or rough play
- Rafts, mats or noodles
- Animals (ADA service animals are allowed)
- Climbing fences or gates
Violations
Rule violations are reported and documented, and pool privileges can be suspended. Vandalism will not be tolerated; report it to the local police department right away.
Questions or concerns? Contact Action Property Management at actionlife.com or call Community Care at 800-400-2284.
The Association assumes no responsibility for personal injury to any guest, or for the loss, theft or damage of personal property left in the pool area.
Common questions
What is Paxton, and do I need it?
Every gated area (both pools, the sports court and the dog park) has a Paxton lock you can open with a Bluetooth phone app. You don't need Paxton for the pool; the pool monitor checks you in.
I can't register. What should I do?
First confirm you have an Action Property SnapHOA account and are listed as an owner with the right email and phone number. Then use that same email to register on the Travis Ranch ACCESS site and link your property.
It says my account is inactive.
This usually means you registered with a previous owner's account number. Contact the property manager to get linked to the right account.
I'm a tenant. How do I get access?
Your landlord must add you as a tenant in SnapHOA with your correct email. Once that's done you can register on the ACCESS site. Your landlord also decides which adults in your household get a star as authorized residents; tenants can't assign stars. Reach out to your landlord if you're not listed.
The pool monitor turned my kids away. Why?
An authorized resident (an adult household member marked with a star in ACCESS) must be present at check-in. The first time, the monitor may do a one-time ID check to confirm age and residency.
Can I drop my kids off and leave?
No. The authorized resident who checks guests in must stay with them. Households that leave guests unattended can be banned from the pool.
I'm a landlord. How do I remove a tenant's access?
Remove the tenant in SnapHOA. You can also register on the ACCESS site as an investor and link your property to remove access immediately or see who's registered.